RainTree Assisted Living, located in Syracuse, Utah, is a modern, single-level facility dedicated to providing a safe and home-like environment for its residents. Situated in a prime location in the western part of Davis County, the community offers a blend of comfort and convenience.
Before partnering with CareLife, RainTree faced several challenges:
Difficulty in Tracking Staff Efficiency: Monitoring and optimizing staff performance was cumbersome.
Absence of a Nurse Call System: The lack of an efficient communication system hindered prompt response to resident needs.
Low Tour Conversion Rates: Potential residents and their families were hesitant to commit to the community.
To address these issues, RainTree aimed to enhance operational efficiency, improve response times, and ensure resident satisfaction.
Implementation Approach
CareLife collaborated closely with RainTree to develop a solution tailored to their specific needs. The implementation process included:
Customized System Installation: Recognizing the absence of an existing nurse call system, CareLife introduced it's user-friendly help button system, ensuring seamless integration into RainTree's daily operations.
Comprehensive Staff Training: Post-installation, staff underwent a brief training session to familiarize themselves with the new system, ensuring effective utilization.
Trial Period Evaluation: A trial phase was conducted to assess the system's performance and ensure it met RainTree's expectations. The implementation proceeded smoothly, with no obstacles encountered.
Key Outcomes & Results
The adoption of CareLife's system led to notable improvements:
Annual Payroll Savings: RainTree realized a savings of $26,280 per year in staff payroll reduction by removing a shift that the system identified as unneeded.
Reduced Charting Time: Caregivers experienced a decrease in charting time by 2 hours per day with automated tracking by phone, allowing more time for direct resident care.
Enhanced Response Times: The average response time to resident calls decreased to under 4 minutes, which is significantly better than the national average of 8 minutes.
Improved Staff Morale: The new system fostered a sense of healthy competition among caregivers, enhancing job satisfaction and creating a more enjoyable work environment.
Testimonials:
“It makes our job easier. That way we can spread out and take care of the residents in a more efficient manner.”— Jordyn Ritter, CNA
“Our facility has absolutely loved using this program. It was so easy to implement and train on that switching to a new system didn't seem like a huge deal. It has made tracking resident care seamless and given us more insight into our staff's performance. We would recommend this system to all assisted living communities!”— Kaylee Harper, Care Coordinator
Challenges & Lessons Learned
The implementation process was notably smooth, with no challenges encountered. Key takeaways for other communities considering CareLife include:
Enhanced Safety: Implementing an efficient call system can significantly improve resident satisfaction.
Operational Efficiency: Streamlined processes lead to substantial time and cost savings.
Elevated Care Quality: A well-integrated system allows staff to focus more on resident care, improving overall service quality with the hard work happening automatically.
Summary & Future Outlook
The partnership with CareLife has transformed RainTree's approach to resident care, shifting from reactive to proactive, data-driven strategies. With improved efficiency and staff engagement, RainTree is well-positioned to continue delivering exceptional care.
Are you looking to improve efficiency and resident care like RainTree?
Book a demo with CareLife today and discover how our technology can transform your community.
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